Privacy Policy

Privacy Policy

Introduction

Welcome to http://mercedes-license-plate-light-repair.collision-talk.com (hereafter referred to as “Mercedes License Plate Light Repair” or “we,” “our,” or “us”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, storage, access, and processing of personal information in adherence to various global privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Privacy Act (CPA), Colorado, USA
  • Utah’s Consumer Sales and Service Act (UCPA), Utah, USA
  • Connecticut’s ConnectiCare Data Security Law (CTDPA), Connecticut, USA
  • Virginia’s Consumer Data Protection Act (VCDPA), Virginia, USA
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy applies to all aspects of our online presence, including but not limited to:

Please be informed that this policy does not extend to third-party platforms, applications, products, or services accessible through links on our site. These entities have their own privacy policies, and we encourage you to review them before using such services.

Processing Activities

This Privacy Policy guides our practices when:

  • You use our applications, access our services, or engage with our website as an authorized user.
  • You visit any of our websites linked to this Privacy Statement.
  • You receive communications from us, including newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect a variety of personal data, which can be categorized into the following types:

  • Account Information: Details related to your user account creation and maintenance, such as username, email address, and password.
  • Payment Information: Transaction details required for processing payments, including cardholder name, credit card number, expiration date, and security codes.
  • Financial Information: Data related to your financial status or transactions, such as bank account numbers, investment portfolios, or insurance policies (if provided).
  • Purchase Information: Records of products or services you have purchased from us, including order numbers, delivery addresses, and purchase history.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP address, device ID, or advertising IDs, used for service delivery and analytics.
  • Location Data: Geographic location information provided by your device when using our location-based services.
  • Feedback: Your comments, reviews, surveys, and other forms of feedback you voluntarily provide to us.
  • Social Media Information: Details from social media platforms when you interact with our content or engage with us on these platforms.
  • Product Information: Data about the products you interact with on our site, including viewed items, added cart contents, and purchase decisions.

We obtain this data through various means: user input forms, account creation processes, order forms, surveys, analytics tools, and third-party service providers. Additionally, some personal data may be shared with us by third parties, bound by their respective privacy agreements.

Cookies

We utilize cookies to enhance your experience on our website and for analytical purposes. Cookies are small text files stored in your browser that serve various functions:

  • Strictly Necessary: These ensure the basic functionality of our website, enabling features like login, account management, and secure transactions.
  • Preference: Cookies store user preferences, such as language settings, to provide a personalized experience.
  • Analytics: They help us understand how users interact with our site, providing insights for improvement and optimization.

Users have control over non-essential cookies through our Cookie Manager, allowing them to manage their cookie preferences.

Retention and Deletion

We retain personal data only for as long as necessary or required by law. The specific periods vary depending on the type of data and its purpose:

  • Financial transaction data is typically kept for a minimum of 7 years due to legal requirements.
  • Account information may be stored until your account is inactive for an extended period, as defined in our terms of service.
  • Analytics and performance data are usually retained for 12 months before being anonymized or deleted.

Once the retention period expires, or when data is no longer needed for its original purpose, we delete or anonymize it securely to protect your privacy.

Security Measures

We have implemented robust security measures to safeguard your personal data:

  • Encryption: We use encryption protocols to secure data during transmission and storage.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards, ensuring the protection of your information.

Children’s Privacy

Mercedes License Plate Light Repair does not knowingly collect personal data from individuals under 18 years old. If you are a parent or guardian and believe we have collected such information, please contact us at the address provided below, and we will take steps to delete it.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access and rectification of your data
  • Erasure or deletion of your data
  • Restriction or objection to the processing of your data
  • Data portability (transferring your data to another controller)
  • Right not to be subject to automated decision-making
  • Filing appeals or complaints with relevant supervisory authorities

To exercise these rights, please contact our privacy team at your earliest convenience. We will respond to your requests in accordance with applicable laws and regulations.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on this page, and we encourage you to review it periodically for changes. Your continued use of our services after the effective date of any revisions constitutes your consent to those changes.

Contact Information

For any inquiries related to privacy, data requests, unsubscriptions, or if you have any questions about this policy, please contact us: